BLUF: I have logged into a new Hub 4 to switch on the 2.4GHz Wi-Fi and it will not activate. 5GHz works fine and can be switched on and off. Several factory resets have been performed and different browsers used.
I received a new Hub 4 and it was activated on Friday 5th February. The 2.4GHz Wi-Fi was disabled in the settings with only the 5GHz active. I selected Enable and saved settings but the setting will not stick. As soon as I click off, log out or refresh, the 2.4GHz network is still disabled.
I have tried using different web browsers, devices, factory resets, off and on again, walk through different settings, unplug coax. The 5GHz Wi-Fi works fine and can be disabled and enabled with these settings saving. I can no longer change Smart Wi-Fi settings too.
The software version is 01.02.065.21.EURO.PC20. I have several devices that only use 2.4GHz so solely using 5GHz isn't an option.