With regards to getting this sorted, there is a way you can contact our team other than the Live chat or call route. I'd suggest the best thing to do would be to contact the team via the text message service. Their contact number is 07533051809. The team will then be back in touch! I hope this helps
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Fancy £50 off your bill? Ask me how and you might just get it!
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
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Well does anything Virgin Media related still work?
You'll get emailed your final bill or you can check your online account.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi