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Cancelling my broadband

Hi,

i recently switched over to TalkTalk and I believe my VirginMedia has now disconnected.

Can this please be confirmed and when I should expect my final bill.

Thanks 

Summer Obousy

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Forum Team (Retired)
Forum Team (Retired)
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Re: Cancelling my broadband

Hello

With regards to getting this sorted, there is a way you can contact our team other than the Live chat or call route.
I'd suggest the best thing to do would be to contact the team via the text message service.
Their contact number is 07533051809.
The team will then be back in touch!
I hope this helps

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such


Here to help! I'm a technician helping out whilst working from home. Find out more


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Alessandro Volta
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Re: Cancelling my broadband

Well does anything Virgin Media related still work?

You'll get emailed your final bill or you can check your online account.

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If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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