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Chrisash
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Cancellation

Can any customer support agents here assist with me giving my 30 day notice of cancellation of my Virgin services? 

I have spent an hour so far listening to holding music and being bounced between your callc entre teams. I am not confident in them ever being able to help.

I don't need to speak to retentions or anybody like that because there is nothing that will convince me to stay with Virgin.

Account number: [REMOVED]

[MOD EDIT: Personal and private information has been removed from this post. Please do not post personal or private information in your public posts. Please review the Forum Guidelines]

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lotharmat
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Re: Cancellation

See part 'N'

here
https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services#end



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Hayley_S
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Re: Cancellation

Hello @Chrisash.

 

Welcome back to the community page, thank you for posting on here.

 

Sorry for the delay in getting back to you.

 

I can see that you have been given the correct information already, please can you tell me if this has answered your question? 

 

Look forward to your response.

Hayley
Forum Team



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