Menu
Reply
  • 4
  • 0
  • 0
Joining in
103 Views
Message 1 of 3
Flag for a moderator

Cancel

How do I cancel contract. 

 

0 Kudos
Reply
  • 3.96K
  • 634
  • 873
Community elder
91 Views
Message 2 of 3
Flag for a moderator

Re: Cancel

Hi MrAngry5,

You could try the text messaging service.

Just send  a text with a description of cancellation  to 07533 051809. Your message will go into a queue and a representative will respond to you as soon as possible. It may take a few days. 

You can also call  150 from your Virgin landline, or 0345 454 1111, but best to call at 8am to avoid call queues

or write to them to as per the terms and conditions. If writing send it by registered post.

Virgin Media Sales Operation Support, Diamond Plaza, Daleside Road, Nottingham, Nottinghamshire, NG2 3GG;

 https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services#end

If you are still in contract there may be some early cancellation fees

https://www.virginmedia.com/shop/the-legal-stuff/terms-and-conditions-for-fibre-optic-services/early...

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
0 Kudos
Reply
  • 25.16K
  • 1.44K
  • 3.2K
Alessandro Volta
82 Views
Message 3 of 3
Flag for a moderator

Re: Cancel

As per the terms in your contract 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply