Cancel a technician's appointment

[Evelu]

I discovered that the problems with my VM broadband were caused by a faulty extension cable to which the router was connected, so an engineer is no longer needed. How can I cancel the appointment? I can kick the appointment down the road but for some reason there is no option on the app to cancel.

[Ayisha_B]

Hi @Evelu 

Welcome back to our Community Forums and thanks for your post. 

Glad to hear you have managed to get to the bottom of the issue. 

I have checked our systems and can see the appointment was cancelled.

If I can help with anything else, let me know.