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Can’t find WiFi on some devices

My laptop (windows8.1) and my kindle have stopped finding my WiFi. This has happened very recently. I have tried ‘forget network’ on laptop and start again but still can’t find it. Both laptop and kindle have been connecting to this WiFi for years! They can both find other networks (presumably neighbours). Have tried the usual, switching off and on, rebooting etc. Laptop will work if hardwired to hub. I’m not very techy! 

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Alessandro Volta
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Re: Can’t find WiFi on some devices

Do other devices see the Wi-Fi?


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Re: Can’t find WiFi on some devices

Sorry should have said. Yes they do. It appears to be our older devices that don’t find it
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Alessandro Volta
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Re: Can’t find WiFi on some devices

Make sure the 2.4Ghz band is set to b/g/n on the Wi-Fi admin page and disable “Smart” Wi-Fi. 


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Re: Can’t find WiFi on some devices

Thank you for taking the time to help. It appears that I had to reset the hub to factory settings, you do this by sticking a pin in the back of the hub! I have no idea why that would suddenly happen but all sorted.

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