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Vman920
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Can't connect to virginmedia on my TV

I am unable to connect to virgin media network on my, I'm using a netgear extender and ether net cable from extender to TV but still can't connect 😑

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newapollo
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Re: Can't connect to virginmedia on my TV

Which set top box do you have?

Are you using the correct SSID?

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Vman920
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Re: Can't connect to virginmedia on my TV

Tivo 6 

Not sure of the ssid 

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newapollo
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Re: Can't connect to virginmedia on my TV

Can you get a wireless connection on the V6?

Be sure to remove the ethernet cable from the back of the V6 before trying.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Vman920
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Re: Can't connect to virginmedia on my TV

Thanks I'll give that a go a get back to you 👍

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Vman920
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Re: Can't connect to virginmedia on my TV

No I can't 😞

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newapollo
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Re: Can't connect to virginmedia on my TV

Have you set it up correctly?

You need to follow this sequence 

Put the VM hub into modem mode and make sure the bottom led is magenta (reddish) then turn OFF the hub.

Fully initialise your own router, with the WAN port set to DHCP.

Plug it into the VM hub, it doesn't matter which port, but only one port works in router mode so remove any other ethernet cables from the hub3.

Then power on the VM hub and it should work. 

Connect the ethernet cable from your netgear extender to the TV.

Use the same SSID on your netgear as you have on the VM hub netgear set up Wireless-Extender-to-use-the-same-SSID-as-my-router 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Vman920
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Re: Can't connect to virginmedia on my TV

Hey Dave thanks for sllbthe advice all sorted now reset the extender and re-paired the extender with the router and voilà 👍

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newapollo
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Re: Can't connect to virginmedia on my TV

That's brilliant news. Thanks for the update Vman20.

Stay safe and take care.

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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Vman920
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Re: Can't connect to virginmedia on my TV

Thanks Dave all sorted 👍

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