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Can't connect to Zoom via Virgin

spoonieAB3
Tuning in

This morning I've woken up and I can't log onto Zoom on any of my devices (Macbook, ipad or iphone). It's worked for years but today it just won't connect. When I come off wifi, my phone (on EE) connects fine and the same when I use my phone as a hotspot to connect via my macbook, but on wifi it won't connect and won't even load the zoom website. It all worked fine last night before I went to bed. Is this likely to be connected to the broader issues I'm reading about or something local to me? Any ideas welcome!

5 REPLIES 5

nodrogd
Very Insightful Person
Very Insightful Person

Major outage on the entire network overnight. It’s slowly coming back now.

https://community.virginmedia.com/t5/Networking-and-WiFi/Broadband-services-for-Virgin-Media-custome...

 

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

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lotharmat
Community elder
Possibly - if the wider issues are a routing problem - it will likely affect this.

Do you ever use a VPN? I've heard reports of people managing to get round the issues of today using that!



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Hub 3 - Modem Mode - TP-Link Archer C7

I don't use a VPN but I might well consider it if it helps overcome this! I'll give it a look. Any recommendations?

Colchester area & Zoom has re-connected.

Looks like it's back upand running again now - thanks all!