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Can't access one web address

I can't access one website over my VM account. I can access it find using other networks ie. phone 4G. I've tried several laptops and phones.

The site is plannetmarketing.com

I've been using the site for about 12months with no problem

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Re: Can't access one web address

Hi Happyoldme (great username)

 

Thanks for posting and welcome to the community. 

 

My apologies for the delayed reply. Have you been able to access it since posting? If not, are you getting any error messages? I've tried it here and works fine for me on my work laptop, phone etc all using Virgin broadband.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Alessandro Volta
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Re: Can't access one web address

Try with the hub in modem mode.

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Alessandro Volta
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Re: Can't access one web address

If indeed there is actually an issue and this wasn’t just a spam/marketing post. 


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