My apologies for the delayed reply. Have you been able to access it since posting? If not, are you getting any error messages? I've tried it here and works fine for me on my work laptop, phone etc all using Virgin broadband.
If indeed there is actually an issue and this wasn’t just a spam/marketing post.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi