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Can I remotely manage my Hitron Chita modem/router (with a static IP address)?

namecaps
On our wavelength

on ‎15-03-2023 09:04

It would be helpful (but not essential) if I were able to login remotely to the web dashboard of my Hitron Chita modem.

I have Virgin business fibre with a static IP address.

Is this possible, and if so, how?

I've beeing Googling on the subject, but without any luck.

Thanks!

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3 REPLIES 3

Client62
Legend

on ‎15-03-2023 09:15

On a domestic Hub 3 from the menus Admin >> Remote access there is an option to set a port for remote admin access.

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nodrogd
Very Insightful Person
Very Insightful Person
In response to Client62

on ‎15-03-2023 09:20

This is a forum for Virgin Media UK residential customers. The Hitron kit is only provided to Virgin Business customers, so it’s unlikely the staff here will be able to assist.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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namecaps
On our wavelength
In response to nodrogd

on ‎15-03-2023 09:46

fyi: I did call Virgin business tech support.

They confirmed that there ISN'T the option to remotely login to manage the modem.

But they didn't sound very sure... reading from a script, etc.

As a technical person myself, I'll wager that there is a way.

Oh well, not essential at this time, but would have come in handly on occasions.

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