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Camera will not connect to wifi

Good morning.

I'm going insane, admittedly I'm not super tech savvy but I'm having issues connecting my camera to wifi. It works on 2.4g apparently, but I thought as I had dual connection there wouldn't be a problem. 

I have given 2.4 and 5g different names. I have used WPA. I have also disconnected 5g to get it to connect. Nothing works. It does not have a usb port that i can see so cannot hard wire.

Living on a tight budget I bought off eBay item 202347235912 which says supports IEEE 802.11b/g/n.

It's a need rather than a want that i get this working.

Any help would be appreciatedScreenshot_20181111-070819_eBay.jpg




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Forum Team (Retired) Samantha_L
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Re: Camera will not connect to wifi

Hi Hplus,


Welcome to the community and thanks for posting.


Sorry to read you are having an issue with connecting your camera to the wireless network.


From looking at the picture, the camera will only support 2.4 GHz. When you try to connect too the 2.4 network, does it give you any other error messages, does it accept the password? Have you tried the WPS button to see if that will work?


Speak soon


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