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Cable extension

Joining in


We're doing some redecorating and would like to move our Hub 3 to a different area of the room. I need an extension to the coaxial cable to do this, and will be running it through the ceiling and down the wall to its new location.

I need large extension cable.

Pls help.thank you


Forum Team
Forum Team

Hi @Vidhi thanks for your post here in the Community - welcome!

No problem, ideally we can look to send this out but if not feasible, it would need a technician callout to help relocate the Hub which would be £25 non-fault callout charge.

However, please allow me to send you a PM so I can look into things further for you.

Kindly expect the PM to arrive shortly and respond directly when you can!
Many thanks


Yes I m allowing you. I will pay £25 but please fix this asap.

Hi @Vidhi thanks for your reply. 

I have sent you a PM so kindly reply to the question I have asked there - if you look at the envelope icon on your screen you should be able to see the message there.

Many thanks