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AndrewFlower
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Brown cable box outside is damaged

Hi, the outside virgin media cable box / cover is broken. It has been like this for a while and needs replacing. I couldn't find anywhere on the Virgin Media help site to request a replacement - how do we go about arranging this please?

Many Thanks

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gary_dexter
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Alessandro Volta
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Re: Brown cable box outside is damaged

Either call in or wait 5-10 days for a forum rep to respond here

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AndrewFlower
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Re: Brown cable box outside is damaged

I tired ringing, but all automated service. Couldn't for the life of me get a customer service rep.

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AndrewFlower
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Re: Brown cable box outside is damaged

Still no answer. Virgin?

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