Our external brown box is broken with exposed wires. The customer service line does not provide any help for this. How do we arrange for someone to fix it please.
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Thanks for getting in touch, and a very warm welcome to the Community Forum! I'm sorry that you've had this issue with your external box covering.
I can certainly get this sorted for you. I'll just need to confirm a few details via Private Message. Please look out for a purple envelope in the top right corner of your screen.