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Broken hub

Hi, I accidentally dropped my hub. It not working now. The 2 green arrows are flashing. I've tried calling to get a replacement, but I can't get through to speak to anyone. 

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Re: Broken hub

 It may be a good idea to carry out a factory reset on the Hub …

DO NOT DO THIS if the password on the base of the Hub is not legible or missing.

Instructions for Hub 3

Disconnect all unneeded ethernet cables from the rear of the Hub.

With the Hub Powered on use a paperclip or similar and do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.

***********************************************************************************************************************************

Mike Robinson
Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020
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Re: Broken hub

Hi Maidment72

 

Thanks for posting and welcome to the community. Were you able to do the reset as suggested above? Let me know if you need further assistance. 

 

Kind regards,

John_GS
Forum Team

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