Hi, I accidentally dropped my hub. It not working now. The 2 green arrows are flashing. I've tried calling to get a replacement, but I can't get through to speak to anyone.
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It may be a good idea to carry out a factory reset on the Hub …
DO NOT DO THIS if the password on the base of the Hub is not legible or missing.
Instructions for Hub 3
Disconnect all unneeded ethernet cables from the rear of the Hub.
With the Hub Powered on use a paperclip or similar and do a pinhole reset.
Depress the pinhole switch for a timed 60 seconds then release.
DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.
Once a steady white and no other lights are illuminated check your system again.
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Thanks for posting and welcome to the community. Were you able to do the reset as suggested above? Let me know if you need further assistance.
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