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Broadband not connecting to samsung

Joining in

My newly installed fibre won’t connect to any of my Samsung tvs


Forum Team
Forum Team

Hey ShazSinnott, thanks for your first post on the forum and welcome to our community.

We're sorry to hear you're unable to connect all Samsung devices to our broadband, we'd love to best assist with that.

How have things gone since your last post?

Could you please advise if the TVs connect via WiFi or ethernet and also are they the only devices in the house that cannot get internet on?

Have you tried to manually connect to the network from your TV settings and if so, what is going wrong with this process?
Do you get an error message or code each time you're trying to access the internet?

Please, share more details on the issues faced so we can advise based on this feedback.

Forum Team

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