Menu
Reply
  • 23
  • 0
  • 0
On our wavelength
48 Views
Message 1 of 1
Flag for a moderator

Broadband keeps dropping out / Router reboots itself

Randomly, the router white light starts flashing, then all light start to flash on and off until eventually the router settles and connections are restored only to start all over again a little while later. 

When the router reboots obviously the phone service drops too.

This is how the connection looks using BQM in less than 24 hours 

BQM.PNG

 

Network Log

15/11/2020 02:14:8criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;


Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

14619999340512064 qam3
23940000040512064 qam4
35369999140512064 qam2
46030000940512064 qam1



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

14027500001.540256 qam30
2202750000440256 qam9
3210750000440256 qam10
42187500004.440256 qam11
52267500004.440256 qam12
6234750000440256 qam13
72427500003.540256 qam14
82507500003.540256 qam15
9258750000340256 qam16
10266750000340256 qam17
112747500003.240256 qam18
122827500003.240256 qam19
132907500003.240256 qam20
14298750000340256 qam21
153067500002.540256 qam22
163147500002.740256 qam23
173227500002.940256 qam24
183307500002.940256 qam25
193707500002.540256 qam26
203787500002.240256 qam27
213867500002.240256 qam28
22394750000240256 qam29
234107500001.538256 qam31
244187500001.240256 qam32



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.300
2Locked40.370
3Locked40.960
4Locked40.950
5Locked40.960
6Locked40.340
7Locked40.900
8Locked40.350
9Locked40.900
10Locked40.350
11Locked40.350
12Locked40.350
13Locked40.350
14Locked40.350
15Locked40.3110
16Locked40.940
17Locked40.350
18Locked40.340
19Locked40.360
20Locked40.900
21Locked40.340
22Locked40.350
23Locked38.950
24Locked40.350

 

As seen, the broadband is almost unusable. 

 

Tags (2)
0 Kudos
Reply