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Broadband dropping out

My broadband has been dropping out regularly for 2 weeks, can't get through to virgin on phone.... Reset router.... Still the same. Area 24  AL109SU

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Alessandro Volta
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Re: Broadband dropping out

What’s dropping? Wired or wireless connections?

Do the lights on the hub change?


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Re: Broadband dropping out

Both. Yes the lights on hub change

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Alessandro Volta
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Re: Broadband dropping out


@Neile1 wrote:

Both. Yes the lights on hub change


What happens to them?


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Re: Broadband dropping out

The green wifi light comes on

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