If thats the error count after a 0 reset yesterday - your connection is in big trouble ! And the BQM proves that !
You need input from VM asap - wait here a while but call it in as well.
While waiting this is about the best you can do....
First do a quick check that all of your coax connections are in nice and "finger" tight at the Hub and wall box and at any splitters/attenuators/etc with no “unterminated loose ends, and that the internal wiring is ok with no kinking or chaffing. Also check that all looks good with the outside cabling and wall box.
Then try a factory reset – a lot of the VM techies on here are suggesting it as a first option and it has helped many customers . Note that a pinhole reset on a Hub3 can be a bit problematic - so do it EXACTLY this way (not as the VM website says!).
Firstly, make sure the Hub's sticker/card with the two passwords on it is still there and legible or you will be stuffed ! If its not – DON’T DO IT !
With the Hub "on" disconnect any ethernet connections and push in the “reset pin” with the end of a paperclip/thin nail or similar (bigger items like ball point pen ends may not press it in far enough) until you feel it at the “stop point” and hold it there firmly for a "timed" minimum of 60 seconds do NOT restart the Hub after that. Leave it 5' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Make sure you use the wifi one for devices connecting to the wifi and the settings one to access the Hub.
When its back up repost ALL the data from the Downstream, Upstream, & Network Logs pages.
-------------------- John --------------------
My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
Moved the modem to within 2 feet of the AP into the house and used a small lead that NTL supplied 20 years ago so as to illiminate the coax. Used to work for NTL as a Engineer but not in the broadband divsion but in Broadcasting TV. Still am but now with Arqiva who bought the broadcasting off NTL ..35 years in the same job.:). See plenty of VM engineers at work who supply our DAB feeds.
Called VM. Engineer on his way on Thurs. I will explain everything to him.
They did come last year to a similar fault but I wasnt in. Got a new modem and a new f type was fitted . Helped but things have got worse.