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Broadband constantly dropping

jjb1968
Just joined

I’ve phoned up 3 times in 3 days now to sort out my broadband issues and every time I’ve come of the phone I still have the same issues only now I’m on a new contract for more money which I’m cancelling very soon 

1 REPLY 1

Tudor
Very Insightful Person
Very Insightful Person

Please post some stats. 

How to get stats from a VM hub (no need to logon to the hub)

Open a web browser and go to 192.168.0.1 router mode or 192.168.100.1 modem mode

  • Click on the “> Check router status” button
  • Click on the “Downstream” tab, copy the text and paste into your reply, do not take a screen shot
  • Click on the “Upstream” tab, copy the text and paste into your reply
  • Click on the “Networking” tab, copy the text and paste into your reply.
    • Do NOT post photos or screen shots they will be rejected as they contain MAC addresses. The board software will automatically change MAC addresses to **:** if done as above.

Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2