Virgin Media Community

[Delewa]

I’m struggling to work as my broadband comes and goes all day long. I’m not very technical but have used the advice on the app - restarted, full reboot, checked for hotspots etc. I tried to order a booster but Virgin are out of stock. 
Can anyone help me sort this out? It’s driving me mad!

Thanks 

[g0akc]

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@Delewa wrote:

I’m struggling to work as my broadband comes and goes all day long. I’m not very technical but have used the advice on the app - restarted, full reboot, checked for hotspots etc. I tried to order a booster but Virgin are out of stock. 
Can anyone help me sort this out? It’s driving me mad!

Thanks 

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Is this with wired, wireless or both?  Try a wired connection if possible to help determine if it's a Wi-Fi or VM network issue.

[Delewa]

Thanks, do you mean connect a cable between the Hub3 box and my laptop? I usually work in a room which is a floor above the hub, so I can't easily connect a wire up there, but I could move closer to try your suggestion.