Hi Tuxedosteve 👋 welcome back to the community! Thank you for posting.
Sorry to hear you have been affected by an outage. Sadly the information provided in the outage checkers 👉 https://virg.in/service or call 📞0800 561 0061 is the only information available. Fix times/dates are estimated, and can vary or change but we will always keep the trackers updated with the most up-to-date information available.
It looks as though the outage was resolved on 24.02.23 but if you are still having any service issues please do get back in touch to let us know so we can offer further support!
Thank you for your patience whilst we got things sorted.
Wishing you all the best. 🌞
Molly