Virgin Media Community

[Wendaline]

Has anyone else in thw WD23 area lost their services? I was watching TV & it came up with an error message. The hubs white light was flashing so I thought it had dropped & was reconnecting. It then started flashing red & despite checking every connection inside & out it is still flashing red with no connection. Virgins status checker says all is fine. Would be grateful if anyone can help 

[jbrennand]

See this
________
Can you Check first for any “known network faults - Try in 2 places

1) Try the “check service,”Area status webpage" (link at top right of this forum)

2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

[Wendaline]

Hi

Thanks for replying. I did try both of these but it kept saying no fault until this morning. Wasn't fixed until around 12.30pm.