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virtualmanc
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Broadband Outage Area 20

Why in less than 5 days is there a second BB issue in area 20?

My service with VM started badly, 3 weeks in your network is flaky and unreliable.

35 years in fixed line and mobile telecoms I fail to understand why a new fibre connection has so many problems. This isn’t access network issues this is VM core and switch management.

Do something about this and don’t blame the weather.

Shocking👎

 

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jpeg1
Wise owl
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Re: Broadband Outage Area 20

After 35 years in telecoms you should know that faults occur, maintenance is required and network upgrades are needed. 

It's only a domestic service and not maintained to any guaranteed percentage availability. 

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virtualmanc
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Re: Broadband Outage Area 20

 is this a joke? Assume you read what I’ve said about new networks?

read again, think about it and then add something constructive.

faults don’t happen on IP networks on this scale unless software patches are crap, a bit like your comment.

 

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MikeRobbo
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Re: Broadband Outage Area 20

Or maybe a white van man has driven into a street cabinely or a gas pipe gang has dug a cable up with a JVB or some brats have opened a cabinet and pulled some connections apart?

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Forum Team
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Re: Broadband Outage Area 20

Hi virtualmanc, 

 

Thanks for contacting us regarding this, we cannot see any area outages. 

 

Can you confirm if this is a wired or wireless connection?

 

What speeds are you getting? 

 

Chris 

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