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AndyDavidson196
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Broadband Issues

I am having buffering issues and complete loss of connection when I watch anything on an app such as ITV player on my tv, can you advise?

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jbrennand
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Re: Broadband Issues

How is the TV connected to the internet - wifi or ethernet cable? Are you using a VM TV box?

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
AndyDavidson196
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Re: Broadband Issues

John, it is usually connected by wifi but I have tried ethernet recently as well but makes no difference. 

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AndyDavidson196
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Re: Broadband Issues

It is a  VM tv box.

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jbrennand
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Re: Broadband Issues

Which box. TiVo, V6, 360 ?

Do you have any problems with other online services iPlayer, Netflix, Prime etc - or just ITV?


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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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AndyDavidson196
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Re: Broadband Issues

Its a Samsung box, not sure if that helps, it is all services that are buffering, checked download speeds and it seems ok but is still buffering and eventually disconnecting. 

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jbrennand
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Re: Broadband Issues


@AndyDavidson196 wrote:

Its a Samsung box, not sure if that helps, it is all services that are buffering, checked download speeds and it seems ok but is still buffering and eventually disconnecting. 


Not really - which is it...

V6 v TiVo.png


--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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AndyDavidson196
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Re: Broadband Issues

The smaller the one on the left. 

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jbrennand
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Re: Broadband Issues

the smaller box is on the right - see the comment in the picture

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John
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I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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AndyDavidson196
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Re: Broadband Issues

Sorry it is the TiVo R Box

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