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Broadband Cable cut

Hi,

Builders working in our area have mistakenly cut the broadband cable to the house - how do I go about getting this replaced?

Thanks in advance

Sami

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Very Insightful Person
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Re: Broadband Cable cut

call in for the fastest reply and book a tech. If it needs a full repull that will need a 2 man team and might take longer

Or wait here a few days for staff to reply

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Broadband Cable cut

Hi Samijaffar, 

Thanks for using the forums to get this issue looked into with your cable, I am sorry this predicament has happened. 

Have you been able to get through to anyone about this since posting? 

If you still need help we can get this sorted for you 🙂

Please let me know so we can get you back online!

Thanks,

Megan_L

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