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Booster

Just set up booster as per instructions and when I plug it in upstairs I get no signal whatsoever. Unplug it and I revert back to my usual weak signal. Anyone had this problem?

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Alessandro Volta
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Message 2 of 10
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Re: Booster

Is the other booster still connected to the hub using the Ethernet cable?


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Re: Booster

Yes, still connected

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Very Insightful Person
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Re: Booster

Is the upstairs unit plugged into a extension lead by any chance?

Also are the upstairs and downstream circuits "connected" - that is do they both go into the same Consumer Unit/Fuse Box - or have they been separated - in a rewire for example?

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Message 5 of 10
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Re: Booster

No. It is plugged into an internal wall as recommended.

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Re: Booster

Same fuse box but separate circuits 

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Re: Booster


@LindaMac wrote:

Same fuse box but separate circuits 


That should be fine.  Have you set them both up OK downstairs and just moved the second unit upstairs?


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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Message 8 of 10
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Re: Booster

Yes. As soon as I unplug it upstairs I can get my usual weak signal. Looks like, by plugging it in, it blocks signal 

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Message 9 of 10
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Re: Booster

I have never used VM boosters (I prefer to use my own wireless equipment) so someone else needs to comment...

... but is it perhaps broadcasting a separate SSID with a different name - if so you will need to change your devices to that one as right now it looks like they are connecting to the normal Hub wifi and not the booster's. Do you have a wifi channel scanning App that you can look at upstairs and see if you can see/identify any new SSID being broadcast from the booster?


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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Message 10 of 10
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Re: Booster

Thanks John. I will see if I can get that App and give it a go. Thanks for your help.

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