Menu
Reply
Kwashi
  • 7
  • 0
  • 1
Tuning in
89 Views
Message 1 of 3
Flag for a moderator

Booster pods

I was supplied a pod due to poor connection upstairs. Recently my hub 4 was replaced due to a fault. How do I get the pod paired with the new hub? 

 

 

[MOD EDIT: Post split to create own thread]

0 Kudos
Reply
jbrennand
  • 32.1K
  • 3.16K
  • 6.1K
Very Insightful Person
Very Insightful Person
68 Views
Message 2 of 3
Flag for a moderator

Re: Booster pods

Call the equipment activation number on - 0800 953 9500 (option 3) – you will need the serial number/MAC address off the barcode sticker and also your account number,

--------------------
John
--------------------

I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router +2 Airport Express's. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Lee_R
  • 5.89K
  • 271
  • 609
Forum Team
Forum Team
48 Views
Message 3 of 3
Flag for a moderator

Re: Booster pods

Hi @Kwashi, thanks for posting and welcome back to our community.

I would love to take a look on your behalf.  I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.

Regards

 

Lee_R

0 Kudos
Reply