Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Just joined
95 Views
Message 1 of 2
Flag for a moderator

Booster not working after all checks

Hi, I am so disappointed as my VM WiFi Booster has stopped  working  and I noticed that the both the lights on the front of the unit are off. Although power is still being supplied to the mains socket on the booster, there is no sign of life otherwise and I have tried resetting on both units without success. . Please would it be possible to arrange for a replacement as this has left a big hole in my WiFi coverage, hence the reason I requested them. Thank you for your help.

0 Kudos
Reply
Highlighted
  • 3.14K
  • 180
  • 301
Forum Team
Forum Team
26 Views
Message 2 of 2
Flag for a moderator

Re: Booster not working after all checks

Hello Tonyapk1,

 

 

Welcome to our Community Forum and sorry to hear about your Booster not working. I've checked your details and can see that you've spoken to an agent who has arranged for a replacement to be sent to you. Please wait for them to arrive and let us know if you have any issues.

 

Thanks,

 

Lisa

 

0 Kudos
Reply