Virgin Media Community

[smithcam]

My booster is not detected by the app. White light constant flashing. Switched on and off several times. Changed location. Still not detected. 

[Kath_F]

Hi smithcam, 

Thanks for taking the time to post about your issues in the Community. ⭐

We're sorry to hear you're having an issue with your booster. It looks as though you are referring to a WiFi pod. You can access the troubleshooting flows here. 

Please give them a go and let us know how things go. If it still doesn't connect, we can then look further into things for you. 

Many thanks,