cancel
Showing results for 
Search instead for 
Did you mean: 

Booster not detected

smithcam
Joining in

My booster is not detected by the app. White light constant flashing. Switched on and off several times. Changed location. Still not detected. 

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi smithcam, 

Thanks for taking the time to post about your issues in the Community.

We're sorry to hear you're having an issue with your booster. It looks as though you are referring to a WiFi pod. You can access the troubleshooting flows here

Please give them a go and let us know how things go. If it still doesn't connect, we can then look further into things for you. 

Many thanks, 

Kath_F
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs