Virgin Media Community

[akhil10]

Hi, hope everyone is safe. I have a booster for a part of my house that struggles with wifi. It worked well for a while but we made a change with wifi to spilt our WIFI so we now have two WIFI's 2g and 5g and i have connected the more 'important' devices to the 5G in order to get the best connection possible for work video calls. 

Since that change has been made, the booster doesn't make much different. On my laptop, the overall wifi (without the 5g or 2g) has the strongest connection (due to the booster i presume) but that WIFI doesn't work The 2G one which i use, has a weak signal even near the booster. 

I presume I have to make a change somewhere but not sure how.

Any help would be great. 

[gary_dexter]

If you don’t need the booster just turn it off 

[akhil10]

Well no, I still want to have good coverage in part of the house where the booster is!

of course if I didn’t need the coverage, I wouldn’t need the booster. 

[legacy1]

Reset the booster.

[akhil10]

Already tried that - didn't work. Tried to re-sync it too.