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'Boost your broadband speeds' email from VM

deans6571
Wise owl

I just received this email from VM today :

deans6571_0-1695043752124.png

I currently have a Hub 3 on a 250Mb connection.

If I accept the above offer, do I also get offered any new equipment?

 

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571
1 ACCEPTED SOLUTION

Accepted Solutions

Roger_Gooner
Alessandro Volta

Yes, free upgrades are for Volt customers. I was with Virgin Mobile, the agent moved me to an O2 contract (I still had to get a PAC from VM to do the number transfer to O2) and I got the upgrade from M350 to M500. There's more information on this page.

https://news.virginmediao2.co.uk/virgin-media-o2-customers-get-double-data-and-speed-boost-for-no-ex... 

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

See where this Helpful Answer was posted

4 REPLIES 4

Roger_Gooner
Alessandro Volta

The hub 3 is good for M600, the hub 4 or hub 5 are required for Gig1.

If you don't have an O2 contract and are willing to get one, then you'd get a Volt broadband upgrade to M350 for free.

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection


@Roger_Gooner wrote:

The hub 3 is good for M600, the hub 4 or hub 5 are required for Gig1.

If you don't have an O2 contract and are willing to get one, then you'd get a Volt broadband upgrade to M350 for free.


Thanks for that.

I don't see a 'free' option on the offer (I do not have an O2 contract - is that why?) :

deans6571_0-1695047003961.png

 

__________________________________________________________
Husband, Dad, Gamer, Gadget Lover......
Twitter: @deans6571

Roger_Gooner
Alessandro Volta

Yes, free upgrades are for Volt customers. I was with Virgin Mobile, the agent moved me to an O2 contract (I still had to get a PAC from VM to do the number transfer to O2) and I got the upgrade from M350 to M500. There's more information on this page.

https://news.virginmediao2.co.uk/virgin-media-o2-customers-get-double-data-and-speed-boost-for-no-ex... 

--
Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360
My Broadband Ping - Roger's VM hub 5 broadband connection

vmrunreliable
Superfast

If everything is currently working without issue, I'd honestly just stick with what you've got. As soon as they make any changes you'll have nothing but trouble with your service.