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jamessheffield
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Message 41 of 45
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Re: Book another engineer visit? FAO Mods

Hi, no, I have had no contact. 

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Paulina_Z
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Message 42 of 45
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Re: Book another engineer visit? FAO Mods

Hi @jamessheffield,

 

Thank you for coming back to us about this issue and I'm sorry that you have not been contacted by the Area Field Manager (AFM) yet!

 

My colleague has been in touch with the AFM about this issue and we will update you on their response as soon as possible.

 

Thanks,

Paulina_Z
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Paulina_Z
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Message 43 of 45
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Re: Book another engineer visit? FAO Mods

Hi @jamessheffield,

 

We just got a response from the Area Field Manager. I will sent you a Private Message to confirm a few details so we can discuss this further.

 

Please keep an eye out for a purple envelope at the top right corner of your Forum page.

 

Thanks! 🙂

Paulina_Z
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jamessheffield
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Message 44 of 45
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Re: Book another engineer visit? FAO Mods

Hi, 

I have had a visit from an engineer but the problem still persists. 

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Paulina_Z
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Message 45 of 45
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Re: Book another engineer visit? FAO Mods

Hi @jamessheffield,

 

Thank you for coming back to us about this issue.

 

I have responded back to your Private Message so we can discuss this issue further. 

 

Get back to me as soon as you can. 

 

Thanks! 🙂

Paulina_Z
Forum Team



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