Menu
Reply
Nicolea
  • 8
  • 0
  • 0
Tuning in
337 Views
Message 1 of 8
Flag for a moderator

Black spot checker not working

Hi there I have terrible internet in my office and the Wi-Fi black spot checker doesn’t work. I need to order a booster. Does anyone know how I order one?

0 Kudos
Reply
legacy1
  • 19.05K
  • 785
  • 2K
Alessandro Volta
327 Views
Message 2 of 8
Flag for a moderator

Re: Black spot checker not working

Call VM?

Less stressful if you put hub in modem mode and get your own WiFi router with 1Gb ports.
---------------------------------------------------------------
0 Kudos
Reply
Akua_A
  • 3.72K
  • 91
  • 248
Forum Team
Forum Team
275 Views
Message 3 of 8
Flag for a moderator

Re: Black spot checker not working

Hi Nicolea,

Welcome back to our community forums and sorry to hear you have been having wifi issues. 

You can find out more about our WIFI pods here https://www.virginmedia.com/shop/broadband/intelligent-wifi-pods-new. You can also place your order by calling our team on 0345 454 1111.

Please let us know if you need any further help.

Thanks,

Akua_A
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
bitsandpcs
  • 284
  • 14
  • 43
Fibre optic
266 Views
Message 4 of 8
Flag for a moderator

Re: Black spot checker not working

Depending on your internet package you may be able to get up to 3 FOC.

0 Kudos
Reply
Nicolea
  • 8
  • 0
  • 0
Tuning in
255 Views
Message 5 of 8
Flag for a moderator

Re: Black spot checker not working

Thanks I have the “fastest” internet unfortunately 

0 Kudos
Reply
Nicolea
  • 8
  • 0
  • 0
Tuning in
254 Views
Message 6 of 8
Flag for a moderator

Re: Black spot checker not working

Thank you unfortunately they are out of stock. 

0 Kudos
Reply
Tudor
  • 12.13K
  • 935
  • 2.41K
Very Insightful Person
Very Insightful Person
245 Views
Message 7 of 8
Flag for a moderator

Re: Black spot checker not working

Thank you unfortunately they are out of stock.” Was that from the web or by phoning?


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Reply
Kath_F
  • 32.99K
  • 1.26K
  • 2.66K
Forum Team
Forum Team
216 Views
Message 8 of 8
Flag for a moderator

Re: Black spot checker not working

Hi Nicolea, 

Thanks for coming back to us on this one. 

The pods are available and in stock but as it stands, you have to call to place the order. You can speak to the team on 150 / 0345 454 1111 options 1, 2 then 1 again. 

If you've tried web chat or the app to order the Pods then you will get the error I'm afraid. 

Please let us know how you get on. 

Thanks, 

Kath_F
Forum Team




New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply