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Billing Question

Moved address this month so needed to transfer my WiFi across. Made a new account for my new address as instructed. Logged into my old account which said I have 90 days left to access this account. I've gone to activate my new account however when I go to confirm my username it says there is an issue with the page or the link is broken. Now logged in to my old account and it is still billing me for this month and the message about 90 days access is gone. I obviously still need access to my bills and I don't know whether I'm going to lose this access, either by the closure of my old account and/or being unable to open my new account.

 

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Alessandro Volta
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Re: Billing Question

You need to phone and speak to billing.

This can't be looked into on the forum.

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