Virgin Media Community

[Pipski76]

I joined virgin last week after they promised better Internet/wifi than sky. Since joining we've not had 1 full day with WiFi. It keeps dropping out. I phone the number to check the status of our area and there are no faults. Rang virgin and after an hour wait I was told they are doing performance testing and my Internet will be intermittent till 22nd Feb. Surely this isnt right.. And why am I paying for a service I'm not getting. Working from home is impossible as is completing uni work. Is anyone else having this issue 

[apcyberax]

yah vm wifi is weak.
test your speed wired.
if that works get your own better router

" Rang virgin and after an hour wait I was told they are doing performance testing and my Internet will be intermittent till 22nd Feb"
They lied offshore support for full of **bleep**. And if VM don't like me saying that they need to do something about the rubbish offshore get away with saying

[Pipski76]

I've actually plugged our sky router back in as I've still 2 weeks left till they close my account. Internet straight away