I have recently had virgin media installed, the tv service works fine but the broadband keeps dropping connection, on average between 3 and 10 times a day.
i have tried to get through the gauntlet of minions on tech support but I'm getting nowhere.
the wifi is ok but it keeps dropping ethernet and loosing the link lights, its 50/50 if a reboot will bring ethernet link lights back up.
how can i get an engineer booked, after 7 phone calls to the minions I'm about done, either they book an engineer or i cancel my new install and they can take their faulty router back.
any help or suggestions please ?.