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BROADBAND & EMAIL

Pansky
Joining in

on ‎23-08-2023 08:58

Hello,

17.08 I placed an order for internet, broadband was to be delivered on 21.08 as mail so that I could create an account. So far I have not received any information, live time is some kind of joke. I have no words how this company works

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2 REPLIES 2

jpeg1
Alessandro Volta

‎23-08-2023 09:55 - edited ‎23-08-2023 09:55

 

This isn't very clear.

How did you place the order, on line or by phone? Did you expect the installation to be finished by now, or just confirmation of the order? 

- jpeg1
My name is NOT Alessandro. That's just a tag Virginmedia sticks on some contributors. Please ignore it.
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Akua_A
Forum Team
Forum Team
In response to jpeg1

on ‎25-08-2023 11:50

Hi @Pansky 

Welcome to our community forums and thank you for your first post.

Sorry to hear your order has not yet come through. As mentioned by @jpeg1 are you able to further expand on what took place? I have also sent you a private message regarding this issue. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,

Akua_A
Forum Team

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