Hello all,
Can anyone please help with frustrating intermittant loss of internet?
After reading various chats on here I have also installed a seperate router, but still having issues.
I have now set up the Broadband Monitor Tool, but need help with settings as current showing solid red?
We have Home Hub 3.0 in modem mode and installed D-link DIR-1960 router.
In the meantime I have included our Home Hub 3 router status info in case that can throw any light on the issue?
Many thanks in advance...
Cable Modem Status |
Item | Status | Comments |
Acquired Downstream Channel (Hz) | 402750000 | Locked |
Ranged Upstream Channel (Hz) | 53700000 | Locked |
Provisioning State | Online | |
Downstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | SNR (dB) | Modulation | Channel ID |
1 | 402750000 | 5.9 | 38 | 256 qam | 30 |
2 | 202750000 | 5.5 | 38 | 256 qam | 9 |
3 | 210750000 | 5 | 38 | 256 qam | 10 |
4 | 218750000 | 4.8 | 38 | 256 qam | 11 |
5 | 226750000 | 4.5 | 38 | 256 qam | 12 |
6 | 234750000 | 4 | 38 | 256 qam | 13 |
7 | 242750000 | 3.9 | 38 | 256 qam | 14 |
8 | 250750000 | 3.7 | 38 | 256 qam | 15 |
9 | 258750000 | 3.9 | 38 | 256 qam | 16 |
10 | 266750000 | 3.7 | 38 | 256 qam | 17 |
11 | 274750000 | 3.2 | 38 | 256 qam | 18 |
12 | 282750000 | 3.2 | 38 | 256 qam | 19 |
13 | 290750000 | 3.5 | 38 | 256 qam | 20 |
14 | 298750000 | 3.5 | 38 | 256 qam | 21 |
15 | 306750000 | 3.7 | 38 | 256 qam | 22 |
16 | 314750000 | 4 | 38 | 256 qam | 23 |
17 | 322750000 | 4.9 | 38 | 256 qam | 24 |
18 | 330750000 | 5.3 | 38 | 256 qam | 25 |
19 | 370750000 | 6.5 | 38 | 256 qam | 26 |
20 | 378750000 | 6.4 | 38 | 256 qam | 27 |
21 | 386750000 | 6.1 | 38 | 256 qam | 28 |
22 | 394750000 | 6 | 38 | 256 qam | 29 |
23 | 410750000 | 6.1 | 38 | 256 qam | 31 |
24 | 418750000 | 6 | 38 | 256 qam | 32 |
Downstream bonded channels
Channel | Locked Status | RxMER (dB) | Pre RS Errors | Post RS Errors |
1 | Locked | 38.9 | 0 | 0 |
2 | Locked | 38.9 | 5 | 0 |
3 | Locked | 38.9 | 0 | 0 |
4 | Locked | 38.9 | 4 | 0 |
5 | Locked | 38.6 | 5 | 0 |
6 | Locked | 38.6 | 0 | 0 |
7 | Locked | 38.9 | 0 | 0 |
8 | Locked | 38.6 | 0 | 0 |
9 | Locked | 38.6 | 0 | 0 |
10 | Locked | 38.6 | 5 | 0 |
11 | Locked | 38.6 | 4 | 0 |
12 | Locked | 38.9 | 5 | 0 |
13 | Locked | 38.6 | 4 | 0 |
14 | Locked | 38.6 | 4 | 0 |
15 | Locked | 38.9 | 0 | 0 |
16 | Locked | 38.9 | 0 | 0 |
17 | Locked | 38.9 | 6 | 0 |
18 | Locked | 38.6 | 0 | 0 |
19 | Locked | 38.9 | 0 | 0 |
20 | Locked | 38.6 | 4 | 0 |
21 | Locked | 38.9 | 5 | 0 |
22 | Locked | 38.6 | 0 | 0 |
23 | Locked | 38.6 | 5 | 0 |
24 | Locked | 38.9 | 12 | 0 |
Upstream bonded channels
Channel | Frequency (Hz) | Power (dBmV) | Symbol Rate (ksps) | Modulation | Channel ID |
1 | 53700000 | 45.8 | 5120 | 64 qam | 1 |
2 | 46200000 | 44.8 | 5120 | 64 qam | 2 |
3 | 32600000 | 43.5 | 5120 | 64 qam | 4 |
4 | 39400000 | 44 | 5120 | 64 qam | 3 |
Upstream bonded channels
Channel | Channel Type | T1 Timeouts | T2 Timeouts | T3 Timeouts | T4 Timeouts |
1 | ATDMA | 0 | 0 | 1 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |
General Configuration
Network access | Allowed |
Maximum Number of CPEs | 1 |
Baseline Privacy | Enabled |
DOCSIS Mode | Docsis30 |
Config file | cmreg-vmdg505-bbt060-b.cm |
Primary Downstream Service Flow
SFID | 430992 |
Max Traffic Rate | 230000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Primary Upstream Service Flow
SFID | 430991 |
Max Traffic Rate | 22000061 |
Max Traffic Burst | 42600 |
Min Traffic Rate | 0 |
Max Concatenated Burst | 42600 |
Scheduling Type | BestEffort |