on 02-12-2022 14:22
On the 4th and 5th Nov, we were without Broadband, TV and Phone due to fault reference F010240609. I have just looked at my November bill and expected to see credit for automatic compensation.
There is no such credit so what must I do to receive compensation?
on 02-12-2022 15:41
on 02-12-2022 16:25
No, it was approx 36 hours. I did see the article you sent, but I read it as I would receive £8.40, 2 days after registering the loss of service, which seems to be a misunderstanding on my part 🙁