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Area fault b91?

There's no connection at all at the moment, no WiFi no wired connection. We just had a technician round to fix our issues a few days ago. 

Is there an area fault? When I check the postcode it says there's no known issues. 

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Re: Area fault b91?

Hello @absolutejeff123,

 

Sorry to hear about your connection issue. I've had a look at your network details and cannot find any local area faults. However I can see some upstream SNR issues which needs a tech to go out and take a look. I've booked a tech for the soonest available date and please see your online account  for more information and re-arrange it to a more suitable time if necessary.

 

Please let us know how it goes after the visit.

 

Thanks,

 

Lisa

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