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Are these power levels bad?

Hi  experts,

first, have tried contacting VM. 12+hrs to get a rely on the sms service, told would get a get back in 2-4 hrs. That was over 10hrs ago. 

so, this is why I believe internet intermittent and been getting worse in the last few weeks (especially with sons PS4 on a not cheap WiFi extender). 
downstream -7 to -8

upstream 5dbvm

many hundreds of post errors.

now today router is stuck on red light (overheat?) and I can’t connect even with lan cable.

hub fubar??

thanks

 

 

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Very Insightful Person
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Re: Are these power levels bad?

Turn the Hub off for 5' and unplug - then restaet it and wait 5'. Is the red light still on - its a sign of an overheating Hub.

Then go back into the settings and post up ALL the data from the upstream and downstream pages as well as the network logs.

--------------------
John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: Are these power levels bad?

Hi

the downstream levels are low and lots of post errors are a bad sign. Upstream at 50 is on the boarder line. Levels can fluctuate by a couple of db therefore making your issues worse. 
These levels can be caused by a network issue. 

PM me your details acc number, address and I will take a look. 

 


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Alessandro Volta
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Re: Are these power levels bad?

-7 and -8 are too low.

5 (assuming your mean 5.0 or 50) is too high. 


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Re: Are these power levels bad?

Thanks for replies!

Power down restart didn’t help.

factory reset and it came up long enough to take a few pics (via lan cable, no WiFi) then went dead again, now back on again, and gone again...

cant resize on phone.

so; downstream dBmV between -2.5 and -7.7

no posters errors now (after factory reset?) some pre RS errors (1-12)

uostream dBvm = 5.1 

thanks for taking it on. I’ll DM you account details. 
thanks

 

 

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