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Are people still having issues with Virgin Media broadband?

Changing provider now that we're out of contract. Between Vodafone and Virgin at the moment, but the woman I was speaking to on the phone said alot of people are still having issues with Virgins broadband. Any truth to this?

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Re: Are people still having issues with Virgin Media broadband?

Let me take a look into this for you.

If you can private message me your full address I can check to see if there are any issues in your area for VM Broadband.

Thanks

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


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Very Insightful Person
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Re: Are people still having issues with Virgin Media broadband?

Are you saying that the VM CS representative was advising you that lots of their customers were having problems (perhaps it was the Voda rep)?

No wonder Christy_D wants to look into it 🙂


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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Alessandro Volta
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Re: Are people still having issues with Virgin Media broadband?


@jbrennand wrote:

Are you saying that the VM CS representative was advising you that lots of their customers were having problems (perhaps it was the Voda rep)?

No wonder Christy_D wants to look into it 🙂


Or send a referral link


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I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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Re: Are people still having issues with Virgin Media broadband?

hmm.gif   "A lot of people are still having issues with (insert ISP name here) broadband."

 Everywhere you look, forums, twitter, facebook etc people complain about their broadband connections. Very, very few post saying how great the connection is.

Same goes for gas and electricity providers, the British love to moan.

I've worked for broadband, mobile, gas and electricity providers in the call centres. I would have been instantly sacked if I'd made such a remark either about the company I was working for, or any other provider.

A rule of most businesses is you don't bad mouth your own company or any others, it's shows both you and the company you represent as being unprofessional.

 

 

Dave

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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