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DenisG
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Any news on internet internet service being restored to L20 ....or is the faulty general?

Any news

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jbrennand
Alessandro Volta
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Re: Any news on internet internet service being restored to L20 ....or is the faulty general?

As well as the “check service,” weblink at the top of this forum board, there is also a Service Status number 0800 561 0061 which usually tells you of local issues, down to postcode level (that might even not yet be listed on the Service Status web page) that may give you more info. If nothing shows there call it in and see what they say when they test your connection and if possible get a fault reference number.

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Forum Team
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Re: Any news on internet internet service being restored to L20 ....or is the faulty general?

Hello DenisG

Thanks for you post

Sorry you have had no Internet service 

We do currently have an SNR issue in the L20 area

This is under Ticket Number F007377742  

The estimated fix time is 03/09/2019 at 18:00

You can register for updates here

Gareth_L

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