Menu
Reply
  • 41
  • 0
  • 0
philangst
Tuning in
253 Views
Message 1 of 3
Flag for a moderator

Another Outage LS17

Virgin status page tells me 'an engineer is on his way, fix time 18:00 today'

This is about 4th or 5th extended outage I've had in 6 weeks. What's the root cause please? Is it a capacity issue? Trying to work from home - explaining frequent outages to my boss is getting a bit embarrassing. Back to 4g , at least data has rolled over !

0 Kudos
Reply
  • 6.43K
  • 493
  • 1.07K
Tudor
Hero
238 Views
Message 2 of 3
Flag for a moderator

Re: Another Outage LS17

Probably it’s a SNR (noise) issue and these are exceedingly difficult to trace. 


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
0 Kudos
Reply
  • 3.13K
  • 147
  • 237
Forum Team
Forum Team
157 Views
Message 3 of 3
Flag for a moderator

Re: Another Outage LS17

Hi philangst,

 

Sorry to hear of the broadband issues. How's things been since posting? Please let me know if you need anything further.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

0 Kudos
Reply