on 22-03-2023 12:34
I need an address to send back the 3 wifi pods I have that no longer work.
A pre paid postage label would be great.
on 22-03-2023 13:38
Hi @webbc
There are links to request returns packaging, and also a link to print out your own returns label on the following page.
https://www.virginmedia.com/help/return-or-recycle-equipment
You can use either or both of the following links to find your nearest store (they contain different address) to return the equipment
https://www.collectplus.co.uk/find-a-store
https://www.collectplus.yodel.co.uk/store-locator?v=2.