Virgin Media Community

[jhuk]

I have read of this issue so you can call up and get them, what HUB are you using?

[Stephillips96]

Hub 3 at present

[Adduxi]

---

@Stephillips96 wrote:

Hub 3 at present

---

Should work with the Hub 3.  Note however if you are not on the top tiers, you will be charged £5 pm.   Best to buy your own wifi solution to keep, rather than rent something you will never own.

[jhuk]

Try and update to Volt and they are free for all, also I am pretty sure if the App backed up you had a black spot the POD is free for one of them at least.

I cannot say for sure as the App has not worked (does not support) since I got a HUB4 long ago.

[Adduxi]

Please do not double post.  It really confuses people trying to help.  Your previous thread already shows you have Pods and are looking for more.

Additional WIFI POD - Virgin Media Community - 4867779

Thanks

[jhuk]

Ohh greedy bugger!

[Stephillips96]

Yeah I'm on the top tier, well UO bundle, my 1st pod works well, just looking to add to it if possible

Sorry Adduxi, new around here.. 

[Kath_F]

Hi Stephillips96, 

Thanks for your post welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear you've had an issue getting a second WiFi pod added to your account. We can certainly help with this. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.

Thanks,

[Stephillips96]

Hi Kath

Thank you for replying, I have managed to get through and order a second pod which arrived today, looks like its connected first time round 

Thank you anyway 🙂

[Gareth_L]

Hi Stephillips96

That's great news

We will let Kath know its all looking okay from your side 

Gareth_L