Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
117 Views
Message 1 of 3
Flag for a moderator

Activating broadband that has been cancelled

Hi, we've just cancelled my parents-in-law's broadband but all the equipment is still there, Virgin is yet to collect it. We're spending the weekend there and we have Virgin Media at our house. Is it possible to activate their broadband temporarily or 'move' ours temporarily to their house to have access to the internet for a few days? Thanks.

 

0 Kudos
Reply
Highlighted
  • 908
  • 66
  • 126
Well-informed
100 Views
Message 2 of 3
Flag for a moderator

Re: Activating broadband that has been cancelled

Yes but it'll cost £80 to activate it and the minimum period is 30 days for £35.

Probably easier and cheaper to tether to your phone and watch Netflix. 

0 Kudos
Reply
Highlighted
  • 20.96K
  • 1.13K
  • 2.7K
Alessandro Volta
81 Views
Message 3 of 3
Flag for a moderator

Re: Activating broadband that has been cancelled

Virgin don't collect equipment - you need to send it back with a returns pack.

Although the last I heard returns were suspended for the moment due to COVID - but don't throw the kit away as Virgin still retain ownership of it.

*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
0 Kudos
Reply