4 weeks ago
Hi all, I've seen a few threads mentioning this issue, but wanted to start my own for it to be - hopefully - easily resolved.
Over the past few days I have been getting the message when visiting some websites. For example, Tesco:
You don't have permission to access "http://dce-homepage.tesco.com/"
I have followed guidance on another thread but was wondering if anyone could shed any light on this?
What happens if you try https://www.tesco.com/ ?
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Hi, if I try the normal website, which is what I'm trying to access, I get that exact error message I mentioned.
Hi again Jason,
Have you tried clearing your browser cookies and cache or try a different browser?
Also try incognito mode.
Have you tried rebooting the VM hub, or a 60 second pinhole reset?
Are you just using the VM hub, or do you have another router attached?
If using a different router try changing the DNS server on that network to a third-party one, such as Google's DNS server 22.214.171.124 and 126.96.36.199, then restart the system
Thanks Dave, I'll try that in the morning and let you know how I get on. 👍😊
Bizarrely, I can access the website today! Perhaps something at Tesco's end... Thanks anyway, much appreciated!
3 weeks ago
Thank you for coming back to us and for the update, glad to hear you can now access the website, it does sound like it may have been a issue their end.