sometimes splitting up the wifi on the hub can resolve this: Go into the Hub3 settings. Type in http://192.168.0.1 into your web browser’s url box) and login with settings password on the Hub's base sticker (or your own if you changed it). Then in Advanced>wireless>signal disable "channel optimisation" – click apply changes. Then, go to advanced>wireless>security, rename the 2.4 & 5 GHz network ssid's. Just change 'em to whatever you like and something that will differentiate them (e.g - xxxxx2 & xxxxx5) -- use the same password if you like, Then, apply settings and restart the Hub. Your 2 wifi networks will now be clearly separated - and you can then select the network you want to connect to individually from the "available networks" list on each device. 5 GHz is usually better and subject to less interference (and is better for iDevices ) than the 2.4 one - although this one has the better "range" and some older/cheaper/dumber devices can only use this one. taken from -> https://community.virginmedia.com/t5/Forum-Archive/Separating-2-4ghz-and-5ghz-on-super-hub-3-0/td-p/...
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Dropping out in what sense and over what distance?
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi